Kyvo Media

Privacy Policy

Last updated:

This Privacy Policy explains how Kyvo Media (“we”, “us”, or “our”), based in Jeddah, Saudi Arabia, collects, uses, and protects personal data when you visit kyvomedia.com or contact us about our services. We handle personal data in accordance with the Kingdom of Saudi Arabia’s Personal Data Protection Law (PDPL).

1. Who We Are (Data Controller)

Kyvo Media is a digital agency based in Jeddah, Kingdom of Saudi Arabia, providing website development, SEO, Google Ads management, and marketing systems. For any questions or requests regarding your personal data, you can reach us at:

2. Personal Data We Collect

We only collect personal data that you choose to provide when you contact us or request a consultation:

  • Contact form enquiries: Your full name, phone number, email address (if provided), project details, the page URL you submitted from, and the language of the page.
  • Consultation bookings and direct messages: Information you enter when scheduling a call through our booking link (Calendly), messaging us on WhatsApp, or emailing us directly.
  • Standard technical log data: Like all websites, our web server and font providers receive standard browser request headers (such as IP address, browser type, and requested page) needed to deliver the website securely.

3. Why We Collect Your Data and Legal Basis

We process the contact details you submit solely to:

  • Reply to your enquiry and review the website or marketing questions you asked us about.
  • Prepare and deliver a consultation call, audit, or service proposal at your request.
  • Communicate with you during an active project or client relationship.

We do not sell, rent, or trade your personal data to third parties, and we do not add your contact details to unsolicited marketing lists.

4. Service Providers We Use

To receive and respond to enquiries, we rely on trusted service providers that process data only to deliver your message or booking to us:

  • Form delivery (Web3Forms): Transmits enquiries submitted through our website contact form directly to Kyvo Media.
  • Call scheduling (Calendly): Manages appointment times when you choose to book a consultation call.
  • Messaging (WhatsApp / Meta): Used when you click to message us on WhatsApp or ask us to follow up via WhatsApp.

5. Data Storage and Retention

We keep enquiry records only as long as needed to respond to your request, follow up on a consultation you requested, or manage an ongoing client relationship and comply with applicable Saudi record-keeping requirements. If you ask us to delete your enquiry details, we will remove them promptly.

6. Your Rights Under the Saudi PDPL

Under the Personal Data Protection Law in Saudi Arabia, you have the right to:

  • Know how and why your personal data is collected and processed.
  • Request access to a copy of the personal data we hold about you.
  • Request correction or updating of inaccurate personal data.
  • Request the destruction (deletion) of your personal data when it is no longer needed for the purpose for which it was collected, or withdraw your consent at any time.

To exercise any of these rights, email us at kyvo.media.sa@gmail.com and we will respond promptly.